All items are MADE TO ORDER. Production times vary so please check my shop announcements for current production times. If you need your order shipped by a specific date, please let us know and We will do my best to accommodate you.
We always include a copy of the order invoice with the shipment. If you would like us not to include it, please let me know.
If you would like your order to go to a different address (ie. a gift you would like to be sent directly to recipient), please let us know, we would be happy to! If you would like your multiple item purchase to go to multiple addresses, please let us know. Each additional address will incur a $2 fee.
✿✿✿ DOMESTIC SHIPPING
I use First Class Mail for Domestic (ETA around 3 - 6 business days).
For U.S. First Class Mail, I will send you a shipping notification to your Email Address on file with a Delivery Confirmation number (this is similar to tracking and can be used to view periodic tracking updates on www.USPS.com). A signature is NOT required upon delivery.
If you would like to upgrade from the default, First Class USPS shipping ($2.25 in most cases: estimated 2 - 6 business days days), there is also...
- PRIORITY ($5.50) with estimated delivery of 2 to 3 business days days
- EXPRESS ($18) guaranteed with 2 business days, requires signature
✿✿✿ INTERNATIONAL SHIPPING
I use First Class International (ETA ranges 7 business days to about 6 weeks, sometimes longer depending on each country's customs system). Please let me know if you would like a different/quicker shipping method on international orders for an additional fee.
First Class International packages CANNOT be tracked. However, all international custom forms are filled out as required by law and provide a form number which I will give you upon notification of shipment. This form number can be entered on www.USPS.com to see your package enter the US mailing system.
If you would like to upgrade from the default, 1st Class International USPS shipping ($3-$4 in most cases: average 10 - 20 business days to 6 weeks), there is also...
- PRIORITY ($18) with estimated delivery of 6 to 10+ business days (can still vary due to customs)
- EXPRESS ($38) 3 to 5 business days
✿ CUSTOM DUES/FEES (INTERNATIONAL CUSTOMERS)
International customers - please remember that you are responsible for any extra Customs duties, taxes or other fees that your country charges. I declare the value on all custom forms as the exact value of your order and mark the package as carrying "Merchandise". It is illegal for me to complete the custom form untruthfully. Thank you for understanding.
UNITED KINGDOM CUSTOMERS - PLEASE NOTE
According to Royal Mail, "Any goods imported into the UK over the value of £18 are liable to import VAT. Please note that with effect from 1 November 2011 the £18 threshold will be reduced to £15. " For more information, please see http://www2.royalmail.com/delivery/mail-advice/customs-information. Please keep this in mind when placing your order.
✿ ARRIVAL TIME
If you need your order to arrive sooner than the allotted time frames above, I can do Express or Priority mail (additional fee may apply).
When packages are shipped, sometimes there are forces beyond my control that will slow down or prevent the arrival of your package. Please contact me in any event and I will do my best to investigate the situation and rectify.
US Residents - I recommend adding insurance to your package as it will cover your package in the event of loss, rifling, or damage. The rates are as follows:
- $1.75 for purchases up to $50
- $2.25 for purchases between $50.01 & $100
- $2.75 for purchases between $100.01 & $200
If you would like insurance, please message me before purchasing so that I can add the necessary amount to your order.
I strive to make sure that my customers are 100% satisfied with their purchase. If you are not satisfied with your item(s) or there has been an error on my part, I am more than willing to return/exchange the item(s) if it has been unworn and is in it's original condition. PLEASE NOTE, if the item has been customized with a personal message I can not refund unless there has been an error on my part. Please message me within 72 hours of delivery to notify me of the situation.
- Any refunds will be issued via Paypal or check (minus shipping and handling charges).
- No refunds or exchanges on items past 2 weeks from delivery unless there has been an error on my part.
- No refunds or exchanges on any custom or personalized orders unless there has been an error on my part.
- Shipping charges are nonrefundable.